Organisational Excellence


Organisational Excellence

Neath Port Talbot Mind has been awarded the Mind Quality Mark.
The Mind Quality Mark is a rigorous quality assurance standard. It sets the bar of good practice and legal compliance for all organisations in the Mind Federation.
Local Minds are reviewed against the Mind Quality Mark standards every three years. The reviews are led by people with lived experience of mental health problems and senior leaders from other local Minds. They are based on a robust assessment of documentary evidence as well as interviews with and survey responses from trustees, staff, volunteers, and people who use services.
To achieve the Mind Quality Mark, local Minds must be well-run organisations delivering safe, life-changing support for people with mental health problems.

Cyber Essentials Plus ensures cyber security standards are applied to suppliers and organisations handling, storing and sharing sensitive data. In being registered as Cyber Essentials Plus Neath and Port Talbot Mind has demonstrated a robust infrastructure designed to minimise cyberattacks and protect unauthorised access to data and the Neath and Port Talbot Mind digital infrastructure.
NPT Mind are an Organisational Member of the BACP. To ensure the setting and maintaining of standards within the profession all organisational members agree to observe and adhere to; BACP’s Ethical Framework for the Counselling Professions, BACP’s Ethical Guidelines for Research in the Counselling Professions (where research is undertaken either by an organisation or any practitioner within it), the Articles, regulations and Terms and Conditions of the Association.

“NPT Mind has a deeply rooted focus on the needs of the service users. As a result, all work is developed around the changing and diverse needs of the local community.”
Add your voice to the thousands who are recognising, supporting and reducing stigma of Mental Health.
If you would like to come and visit us at London Road in Neath you will be very welcome. Please email info@nptmind.org.uk or phone 01639 643510.
Support our vision that everyone experiencing a mental health problem living in the Neath and Port Talbot area gets both support and respect.